Markham Stouffville Hospital (www.childdevelopmentprograms.ca) needed an app to help families coordinate health service appointments. As this hospital knew, parents and caregivers often have to manage appointments with numerous health service providers at clinics across the region, dealing with a variety of medical fields that each use their own terminology. This unfamiliar world of health professionals can be intimidating for families – especially at the initial stages of intervention – a fact that created the clear need for a user-friendly application to help parents and caregivers navigate the health system.
